Designs and Colours Online
The designs and colours shown on this website are a good likeness to the garments produced, however the shade of colours can vary according to your online screen quality and settings used. You should not take the colour shading as being 100% accurate. Our "Design Your Own" pages offer you a close likeness to how the finished product will look, but you should allow differences in the colour shades and also the width of the braidwork and bindings.
With all products being made to the customers specification, we expect to dispatch your order within 10 working days. Goods will be sent by Royal Mail Recorded delivery or by a carrier for larger orders, and will need signing for on delivery. We will advise on request, the anticipated delivery date. If you have not received your order within the expected time, 14 - 21 days, please notify us giving details of your order number, name, address and contact details.
Post & Packing Rates
UK orders £6.50
International orders Please email us for a quote at firstname.lastname@example.org
Damaged / Faulty Goods
In the event of the goods being damaged on arrival, or part/all of the order is not received within the specified time, please inform us within 10 days of receipt of the goods or the expected delivery date, otherwise no claim can be considered. Should you need to return any item, we recommend you obtain a certificate of posting from the Post Office or carrier used, to enable you to claim for any loss or damage in transit.
Refunds will only be given for damaged or faulty goods. All our products are specially made for you, and are therefore considered a "one off" item and are not refundable. Please ensure that you select the correct size when ordering, by viewing the relavant size chart for the products ordered.
Prices and Availability
We make every effort to maintain the prices shown on this website, providing the full range of products and colours shown, however, we reserve the right to discontinue any item from those shown, and to amend prices when neccessery. If you order cannot be fulfilled, we will inform you and offer an alternative. We reserve the right to amend postage & packing prices as appropriate. Prices include Value Added Tax where applicable.
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